Sweeteners are personal. Cane sugar tastes one way to you and another way to your sister, and the cheapest way to find out whether Freely Sweet works for your tongue is to actually try it.
So: if you don't like the taste of your first bag, we'll refund it. No "send the empty pouch back," no "fill out a survey," no fine print buried five clicks deep.
The terms
- What's covered: Your first bag of Freely Sweet. One bag, one household.
- How long you have: 30 days from the day your order ships.
- What you do: Email Freely Sweet with your order number and the words "taste promise." Tell us what didn't work if you want — we read every reply and it helps us get better. You don't have to.
- What we do: Refund the full price you paid for that bag, including shipping, to the original payment method. No restock fees, no return shipping.
- One per household. This is a tasting guarantee, not a recurring discount.
Why we offer this
Because every other sweetener on the shelf asks you to gamble — taste it, hope, eat it anyway. We think the product is good enough that we'd rather absorb the cost of the few people it doesn't work for than have anyone choke down a bag they hate. We fixed sugar. You're welcome. If we didn't fix it for you, we'll fix the receipt.